Fix Borderlands 3 Stuck at Claptrap Loading Screen

Only a few hours have passed and we have started facing a few tiny issues with the game. While playing Borderland 3, I changed to DirectX 12 and was stuck on an infinite claptrap loading screen. Tried restarting, reinstalling, but nothing worked. But, lucky for you we have the exact fix that will take care of this.

Borderlands 3 Stuck at Claptrap Loading Screen

Borderlands 3 Claptrap Loading Screen

How Do I fix this?

Fixing this is quite easy, you just have to edit a file, continue reading to find out more

  • Exit Epic Games launcher
  • Head to My Documents > My Games > Borderlands 3 > Saved > Config
  • Open “WindowsNoEditor”
  • Now double click on GameUserSettings.ini file
  • Replace PreferredGraphicsAPI=DX12 with PreferredGraphicsAPI=DX11

This will revert back the changes you have made earlier. This is a bug related to the DirectX API and fixes for the same should follow soon. We will make sure to update this article once this happens.

Do comment below if this helped you out.

14 Comments

  1. Ethan Belsito September 13, 2019
    • Dominic Kepes September 14, 2019
  2. s2 September 13, 2019
  3. Robert September 13, 2019
    • Meow September 15, 2019
  4. Russ September 13, 2019
    • Russ Kachur September 13, 2019
    • Scott Buck September 15, 2019
  5. Nikki Ruhl September 14, 2019
  6. Aegis September 14, 2019
  7. shyaan winter sky September 15, 2019
  8. shyaan winter sky September 15, 2019
  9. Julian Myers September 20, 2019
    • CyborgInc September 22, 2019

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